Zoom Meetings & Chat

Posted: June 7, 2020 at 2:06 pm

Zoom* provides enterprise video conferencing with real-time messaging and content sharing. It is one of the most accessible video conferencing platforms for individuals with disabilities, especially those using screen reading applications.

Zoom Accessibility FAQs

Support for keyboard navigation?

Yes. See Hot Keys and Keyboard Shortcuts for Zoom*
Support for screen reader users?

Yes. Zoom supports most of the latest screen readers (i.e., Jaws, NVDA, VoiceOver, etc.). Review the keyboard shortcuts and hot keys provided above. Visit Zoom Accessibility Features* for more information.
Support for live captioning?

Zoom allows you to assign an individual in the session to handle the closed captions or use of a third-party service for live captioning. Live captioning services using a third-party may be scheduled through Disability Services Live Caption Request Form*.

Option #1: Enabling captions in Zoom

  1. Login to Zoom

  2. Navigate to Account Management

  3. Then select Account Settings

  4. Select Meeting tab

  5. Enable Closed Captions

Option #2: Setting up third-party support for live captioning

For more information, see Closed Captioning in Zoom*:
closed captioning in zoom


Write to Korey Singleton at ksinglet@gmu.edu