Web Conferencing


Accessible synchronous online learning and collaboration tools can make learning easier and more accessible to individuals with disabilities. They reduce the need to travel to campus and allow students to use their personal computers equipped with assistive technology hardware are software they need.

Synchronous Accessibility Considerations

    • Always select an accessible tool.
    • Provide a telephone-based teleconferencing connection.
    • If you have a student who is deaf or hard of hearing in your class provide live captioning.
    • If the class session is recorded, send the recording to the ATI for captioning and transcription.
    • If you have a student with a visual impairment, ensure that all documents shared on during the session are available to the student in accessible format prior to the class session.

University Supported Solutions

The ATI urges faculty and staff to select tools that are supported by Mason. University supported resources have been reviewed for accessibility and provide features to increase the likelihood that they will work with assistive technology. See below:

Blackboard Collaborate Ultra opens a new window is an interactive web conferencing and virtual classroom environment designed for teaching and learning and real-time collaboration. It is available in all myMason Organizations and Blackboard Courses. Instructors can use Collaborate to set up virtual conferencing for their classes while students can participate in chat and discussion sessions from anywhere. It also provides an accessible platform for students with disabilities

Blackboard Collaborate Ultra Accessibility FAQs


Zoom opens a new window provides enterprise video conferencing with real-time messaging and content sharing. It is one of the most accessible video conferencing platforms for individuals with disabilities, especially those using screen reading applications.

Zoom Accessibility FAQs


Microsoft Teams opens a new window is a messaging and collaboration app that lets everyone in your organization join the conversation and work together. This page contains an overview of the many accessibility features that make sure all users can have the best possible experience.

Microsoft Teams Accessibility FAQs

Live Captioning Solutions

Whenever possible, synchronous courses and/or virtual events should include the use of live captions. Providing live captioning for your course/event does the following:

    • Provides access to deaf/hard of heading individuals and individuals with cognitive challenges.
    • Improves comprehension for non-native English speakers
    • Allows those in noisy environments to remain engaged in the event

Have questions? See below:

Live Captioning FAQs

Additional Resources

Below, we have listed additional web conferencing and collaboration tools that have accessibility features built-in:

PLEASE NOTE: Google Hangouts has not been reviewed for accessibility through the ASRB Process opens a new window and is not fully supported by Mason.