Using Web Captioner to provide Live Captions

Posted: February 25, 2021 at 11:51 am, Last Updated: February 25, 2021 at 11:59 am

Webcaptioner connection with Zoom (AI based live captions, must be opened in a Chrome browser).

  • In Webcaptioner:
    • Create a free account
    • Login to Webcaptioner
    • Select “Settings
    • Choose “Settings
    • Select “Channels
    • Choose “Zoom
  • In Zoom
    • Enable closed captioning in your Zoom account.
      • Sign in to the Zoom web portal
      • In the navigation panel, click Account Management then Account Settings.
      • Click the Meeting tab.
      • Verify that Closed Caption is enabled.
      • If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
      • (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.
    • Start Zoom Meeting
      • In a Zoom meeting click the Closed Caption button.
      • Choose the “Copy API token” option and paste the token here.
  • In Webcaptioner
    • Copy the API token in the “Zoom API Token” text box
    • Select “Add Channel
    • Press “Start Captioning
  • In Zoom
    • Select “Show Subtitles

Write to Robert Starr at