Alert: Changes are coming to ADA Title II. Learn more about the ATI's Digital Content Accessibility Action Plan (DCAAP)!

By April 24, 2026, George Mason University must ensure all its websites and mobile apps comply with ADA Title II and Web Content Accessibility Guidelines (WCAG) 2.1 AA - making digital content accessible for everyone, including people with disabilities. Click the link below to learn more about the ATI's plan for this effort!Read more
Assistive Technology Initiative

Q: Do you charge for your captioning services?

Contact the Accessible Media Coordinator

Robert Starr
Accessible Media Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-5644
Fax: 703-993-4743
[email protected]

Contact the IT Accessibility Coordinator

Kristine Neuber
IT Accessibility Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-9815
Fax: 703-993-4743
[email protected]

Have Assistive Technology Questions? Contact Us!

Korey Singleton
Deputy ADA Coordinator for Accessibility and ATI Manager

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

Have questions? Contact the ATI:

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

A: No! Captioning services are available as a free service to the Mason community whether it’s for a classroom accommodation or compliance purposes.

Q: How do I request my videos to be captioned?

Contact the Accessible Media Coordinator

Robert Starr
Accessible Media Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-5644
Fax: 703-993-4743
[email protected]

Contact the IT Accessibility Coordinator

Kristine Neuber
IT Accessibility Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-9815
Fax: 703-993-4743
[email protected]

Have Assistive Technology Questions? Contact Us!

Korey Singleton
Deputy ADA Coordinator for Accessibility and ATI Manager

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

Have questions? Contact the ATI:

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

A: Please complete a Request Services Form for each video file.

Q: How do I caption my own videos?

Contact the Accessible Media Coordinator

Robert Starr
Accessible Media Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-5644
Fax: 703-993-4743
[email protected]

Contact the IT Accessibility Coordinator

Kristine Neuber
IT Accessibility Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-9815
Fax: 703-993-4743
[email protected]

Have Assistive Technology Questions? Contact Us!

Korey Singleton
Deputy ADA Coordinator for Accessibility and ATI Manager

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

Have questions? Contact the ATI:

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

A: The ATI offers several resources for captioning your own videos using You Tube, Kaltura or Vimeo. Please visit Do It Yourself: Accessible Media for these resources.

Q: Once I submit a captioning request, what is the turnaround time?

Contact the Accessible Media Coordinator

Robert Starr
Accessible Media Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-5644
Fax: 703-993-4743
[email protected]

Contact the IT Accessibility Coordinator

Kristine Neuber
IT Accessibility Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-9815
Fax: 703-993-4743
[email protected]

Have Assistive Technology Questions? Contact Us!

Korey Singleton
Deputy ADA Coordinator for Accessibility and ATI Manager

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

Have questions? Contact the ATI:

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

A: Usually, the turn-around time for you to receive the videos in a captioned format is 7 business days. This time-frame may change based on the current demand. ATI will keep you updated on the status of your request should this time-frame extend past the 7 days.

Q: I have more than 1 video that needs to be captioned, should I use the Bulk Request Form?

Contact the Accessible Media Coordinator

Robert Starr
Accessible Media Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-5644
Fax: 703-993-4743
[email protected]

Contact the IT Accessibility Coordinator

Kristine Neuber
IT Accessibility Coordinator

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-9815
Fax: 703-993-4743
[email protected]

Have Assistive Technology Questions? Contact Us!

Korey Singleton
Deputy ADA Coordinator for Accessibility and ATI Manager

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

Have questions? Contact the ATI:

Assistive Technology Initiative
MS: 6A11
Voice: 703-993-4329
Fax: 703-993-4743
[email protected]

A: Yes, if you have more than 1 video, feel free to use the Accessible Media Bulk Request Form (Excel) and email it to [email protected]. Otherwise, please complete a Request Services Form for each video.